Politics & Government

See a Monster Pothole? Here's Who to Call

You can call or email VDOT.

After the beating Northern Virginia roads have taken this winter, it's no surprise there are some monster potholes out there. Before you hit another one and lose a wheel or a tire, here's who to call:

Virginia Department of Transportation (VDOT) crews are out in full force patching potholes following recent winter storms. Patching operations are prioritized by pothole severity and location, with potholes on high-traffic roads filled within 24 hours of being reported. Drivers should watch for crews and lane closures during off-peak hours.

  • To report a pothole in Fairfax County,please click here or call VDOT's Customer Service Center at 1-800-FOR-ROAD (1-800-367-7623). TTY users, call 711. Northern Virginia drivers can also e-mail novainfo@vdot.virginia.gov

Potholes form when moisture seeps into pavement, freezes, expands and thaws. This cycle weakens the pavement. The weight of traffic loosens the pavement and over time the pavement begins to crumble.  

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